Data Protection Declaration

A legal disclaimer

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide it will have no consequences. This only applies as long as no other information is provided in the following processing procedures.
"Personal data" refers to all information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted from your internet browser and stored in server log files. These stored data include, for example, the name of the accessed page, the date and time of access, the amount of data transferred, and the requesting provider. This data is used exclusively to ensure the smooth operation of our website and to improve our offer. It is not possible to assign these data to a specific person.

Collection and Processing When Using the Contact Form

When you use the contact form, we collect your personal data (name, email address, message content) only to the extent that you provide it to us. The purpose of data processing is to contact you. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your email address will only be used to process your request. Your data will then be deleted unless you have expressly consented to further processing and use.

Customer Account

When you open a customer account, we collect your personal data to the extent specified. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us. Your customer account will then be deleted.

Collection, Processing, and Use of Personal Data for Orders

When placing an order, we collect and use your personal data only to the extent necessary for fulfilling and processing your order as well as for handling your inquiries. The provision of data is necessary for the conclusion of a contract. Failure to provide it will result in no contract being concluded. Processing is based on Art. 6 (1) lit. b DSGVO and is necessary for the performance of a contract with you. Your data will not be passed on to third parties without your express consent. Exceptions to this are our service partners, whom we need to fulfill the contractual relationship, or service providers we use within the scope of order processing. In addition to the recipients mentioned in the respective clauses of this privacy policy, the recipients of these categories include: shipping service providers, payment service providers, merchandise management service providers, order processing service providers, web hosts, IT service providers, and dropshipping dealers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.

Use of PayPal

All PayPal transactions are subject to PayPal's privacy policy. You can view it here: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE.

Cookies

Our website uses cookies. Cookies are small text files that are stored on your device or by your browser. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. We use cookies to make our offer more user-friendly, effective, and secure. Some cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. You can configure your browser to inform you about the use of cookies and only allow cookies in individual cases. You can also prevent the collection of data generated by the cookie. If you deactivate cookies, certain functionalities of our website may be limited.

Duration of Storage

After the complete execution of the contract, the data will initially be stored for the duration of the warranty period, and then in accordance with statutory, especially tax and commercial, retention periods. After the retention period has expired, the data will be deleted unless you have expressly consented to further processing and use.

Rights of Data Subjects

Under the legal conditions, you are entitled to the following rights according to Articles 15 to 20 of the DSGVO:

Right to information
Right to rectification
Right to deletion
Right to restriction of processing
Right to data portability

Additionally, under Article 21 (1) DSGVO, you have the right to object to the processing of personal data relating to you, which is based on Article 6 (1) lit. f DSGVO.

Right to Complain to the Supervisory Authority

According to Article 77 DSGVO, you have the right to file a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Data We Receive as Part of Individual Communication (e.g., via Email Inquiries)

The data that we receive as part of individual communication with you will be stored for the following purposes:

a) To fulfill our obligations from any contracts concluded between you and us or to initiate such contracts.
b) To process inquiries and any subsequent questions.

The legal basis for collecting this data is either your consent under Art. 6 (1) lit. a) DSGVO, the fact that processing is necessary under Art. 6 (1) lit. b) DSGVO for the performance of a contract to which the data subject is a party, or to carry out pre-contractual measures that are carried out at your request. Processing may also be necessary under Art. 6 (1) lit. c) DSGVO to fulfill a legal obligation to which we are subject. This includes, in particular, commercial retention obligations for business correspondence. Furthermore, an ongoing customer relationship between you and us represents a legitimate interest within the meaning of Art. 6 (1) lit. f) DSGVO.

For questions or requests for contact, please contact us using the information provided in our legal notice.

Company Name: Chrono-24-And-More